Privacy Policy
Last updated: March 1, 2025
This policy describes our practices in plain language. It is not a substitute for legal advice. If you have questions about how laws apply to your situation, consult a qualified attorney.
1. Who we are
LendReady ("we," "us," or "our") provides technology and services to help real estate investors explore financing options. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website, applications, and related services (collectively, the "Services").
2. Information we collect
We may collect:
- Information you provide — such as name, email, phone number, business or entity details, and loan application information you submit through our flows.
- Account and authentication data — credentials and session data when you create or access an account.
- Device and usage data — such as IP address, browser type, device identifiers, and pages or features you interact with, to operate and improve the Services.
- Communications — content of messages you send us (e.g. support requests).
3. How we use information
We use information to:
- Provide, maintain, and improve the Services;
- Process applications, generate quotes or term sheets, and communicate with you about your requests;
- Authenticate users, prevent fraud, and protect security;
- Comply with legal obligations and enforce our agreements;
- Analyze usage in aggregate or de-identified form to improve our product experience.
4. Sharing of information
We may share information with service providers who assist us (e.g. hosting, analytics, email delivery) subject to appropriate safeguards. We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction (e.g. merger) as permitted by law. We do not sell your personal information for monetary consideration in the traditional sense of "selling" lists; where required, we describe any applicable "sale" or "sharing" practices in additional notices or settings.
5. Cookies and similar technologies
We may use cookies and similar technologies for essential functionality, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may affect how the Services work.
6. Data retention and security
We retain information as long as needed to fulfill the purposes described here, unless a longer period is required or permitted by law. We use reasonable administrative, technical, and organizational measures to protect information — no method of transmission over the Internet is 100% secure.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain uses. To exercise applicable rights, contact us using the information below. We may need to verify your request.
8. Children's privacy
The Services are not directed at children under 16. We do not knowingly collect personal information from children under 16.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the updated policy, where permitted by law.
10. Contact us
For privacy-related questions or requests, contact LendReady at the contact information provided on our website or in your account communications.